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KNOWLEDGE

Application for knowledge management

Centralize, organize, and share your company's knowledge — from manuals and procedures to the database that powers your AI agents, all in one system.

Part of the People & Communication applications in Binhex Cloud.


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Knowledge features you are looking for

Designed for companies that need structured knowledge connected to their operations and AI, not just a shared folder.

Centralized knowledge and documents

All your company's content and documentation in one place.

Manage articles, manuals, and attachments with hierarchical access and indexed search. Your team finds what they need instantly — no more digging through folders or shared drives.


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Content approval workflows

Set up approval flows for specific pages and documents. Ensure quality and consistency of shared content before it becomes visible to the organization — nothing goes live without the right sign-off.

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Quality and safety manual templates

Pre-built templates based on international standards.

ISO 9001 (Quality), ISO 14001 (Environment), OHSAS 18001 (Health & Safety), and ISO 27001 (Information Security) — included from day one, ready to customize.


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Corrective and preventive action management

Monitor and manage immediate, corrective, and preventive actions alongside improvement opportunities. Keep a proactive quality system running inside your organization — not in a separate tool.

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Non-conformities and audit management

Streamline analysis, planning, and resolution of non-conformities.

Manage internal audits and checklists to ensure compliance with regulations and quality standards — all tracked and documented in one place.


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Custom documentation categories

Create and manage specific categories like Procedures, Work Instructions, Environmental Aspects, and Hazards. Clear classification for fast access to critical operational information.

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Try the knowledge app for free

10 days free. No commitment. We help you set it up.

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Integrated AI

The knowledge you store powers your AI agents

Everything you publish in Knowledge — procedures, FAQs, manuals, instructions — automatically becomes the database that Emma and George use to answer customers and teams with precision.

🤖 Emma — ERP Copilot

Internal assistant that helps your team find procedures, answer operational questions, and execute tasks inside the ERP — using the knowledge you define.

🤖 George — Web Copilot

AI agent for your website that answers customer questions in real time based on the articles, pricing, and services you publish in your knowledge base.

How it works

1

You publish in Knowledge

Create and approve articles, procedures, and FAQs.

2

AI agents learn

Emma and George automatically index the published content.

3

Accurate answers, always

Customers and employees get responses based on your real, up-to-date information.

Meet our AI agents →

Everything included in knowledge

 Centralized document and article management

 Content approval workflows

 ISO 9001, 14001, 27001, and OHSAS 18001 templates

 Non-conformity and audit management

 Corrective and preventive actions

 Customizable categories and structure

 Role-based access control and permissions

 AI agent knowledge base (Emma and George)

Knowledge management built on an open source ERP, backed by experts

Binhex has helped companies organize their knowledge and documentation for 15+ years. We connect your content to operations, quality management, and AI agents.

" Less emails, fewer meetings, and everyone knows what they need to do. That's the real impact. "

Isabel C.
Binhex Cloud Client
Frequently Asked Questions

Questions you're probably asking 

A tool to centralize, organize, and share your company's key information — facilitating collaboration and knowledge transfer between teams.

Yes. Configure role-based permissions so only authorized people can access or edit specific articles and sections.

Everything you publish — procedures, FAQs, manuals — can be indexed by Emma and George so they answer customers and employees using your real, up-to-date information.

Fully. Create specific categories, define hierarchies, and organize content to match your company's needs.

Yes. Knowledge integrates with Projects, HR, CRM, and the AI agents — centralizing knowledge management across the entire platform.