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Knowledge app + AI

Documentation your team can actually find.

Upload your manuals and procedures once. Your team asks Emma AI in plain language and gets the answer, with the source document attached.

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Part of the people & communication apps.

Internal documentation and procedures organized inside Binhex Cloud

Trusted by growing businesses from 5 to 500 employees.

SEE IT IN ACTION

The answer already exists. Your team just can't find it.

So they ask a colleague, interrupt someone senior, or guess. All three cost more than the five minutes this takes to fix.

1

You publish ​

Write the procedure, or paste the manual you already have. Approve it.

2

Emma AI indexes it

Tag the article and she reads it. Edit it later and she re-reads it.

3

Your team asks

In plain language, from anywhere in the system. The answer cites the article it came from.

AI for ERP

Stop answering the same question twice.

 Your manual already covers it. Make finding the answer faster than asking you.

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Free plan, no credit card.

Upload it once. Emma AI knows it forever.

Write the article, tag it for Emma, save. That's the entire setup — no importing, no re-training.

 Tag an article and Emma reads it.

 Every answer names the source document.

 Edit the article, the answers follow.

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One place for every document your company runs on.

Contracts, policies and manuals, with the files attached to them.

 Attach PDFs, spreadsheets and images to any article.

 Full version history on every change.

 Search across article text and attachments.

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Documents and attachments stored with version history
Documentation organized in folders with approval workflow

Organized the way your company works.

Call it a wiki, an SOP library, or just documentation — folders, tags and sign-off before anything goes live.

 Hierarchy by department, project or client.

 Role-based access on every article.

 Approval flow before anything publishes.

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Quality manuals and audits, in the same system.

Pre-built ISO 9001 templates and the workflows auditors ask for, connected to your real operations.

 ISO 9001, 14001, 27001 and 45001 templates.

 Non-conformities, internal audits and checklists.

 Corrective and preventive actions, tracked.

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ISO 9001 quality manual template inside the Knowledge app

BACKED BY EXPERIENCE

10 years turning documentation into working systems.

 Binhex has been helping companies organize their internal documentation, quality manuals and audits for 10+ years, connecting it to the rest of their business. 

" Less emails, fewer meetings, and everyone knows what they need to do. That's the real impact. "

 
Isabel C.

Binhex Cloud Client

Where Binhex fits — and where it doesn't.

Confluence and Notion are excellent wikis. If that's all you need, they're probably the better buy. Here's the honest comparison.

Binhex Knowledge
Confluence / Notion
Writing and editing experience
Solid editor, built for procedures  Richer and more polished
Real-time co-editing and comments
Available  More mature
Third-party integrations
Limited  Large ecosystem
Community template library
Business and quality templates  Thousands of templates
Mobile experience
Included in the Odoo mobile app  Native apps, more polished
Cost as a standalone documentation tool
Makes sense as part of the platform  Cheaper on its own
Permissions and access control
 Per article and folder  Per page and space
Version history
 Included  Included
AI answers from your own content
 Included, with the source cited  Higher plans or paid add-on
AI that also acts on your business data
 Books invoices, installs modules  Answers only
Connected to customers, invoices, projects
 Same database, no integration  Needs integrations
ISO 9001 and quality workflows
 Templates, audits, non-conformities  Build it yourself
Open source and self-hosting
 Yes  Proprietary SaaS

Comparison based on publicly available information at the time of writing. Features and plans change frequently — please verify current details on each provider's website. All trademarks are the property of their respective owners.

Try it with your own documents

GO DEEPER

More on training your AI agent,
and what Emma does across your ERP.

Training Emma AI on articles from the Odoo Knowledge app

Train your AI agent on your own documents

How the Knowledge app and Emma AI work together, step by step, using the OCA Knowledge module.

Read the article  

She also books your invoices

Drop a supplier PDF and Emma AI extracts the data, matches the supplier and drafts the entry.

Explore accounting  

Meet Emma AI

The same assistant that answers from your documents installs modules, books invoices and configures taxes.

Meet Emma AI  

Connect your knowledge base with the rest of your people apps.

Knowledge doesn't live on its own. It's the reference layer behind how your teams work.

Employees

Onboarding docs and policies where HR already works.

Project

Procedures attached to the tasks that use them.

Helpdesk

Agents answer from approved articles, not memory.

Want the full picture of what people & communication can do?

Explore all people apps
FAQ

Questions you're probably asking 

An AI knowledge base is a knowledge base where the AI reads your own documents instead of guessing. In Binhex Cloud you publish an article, tag it, and Emma AI answers from it while naming the source.

Yes. The free plan covers one user with access to every app and monthly AI credits, with no credit card and no expiry date. You move to a paid plan when you add users, and pricing is per user from there. See plans and pricing.

Yes. Binhex Knowledge is built on the OCA Knowledge module, so you get a full knowledge base on Odoo Community without an Enterprise license. Why open source matters.

You tag the article for Emma when you save it. From that moment she indexes it, and she re-reads it whenever you edit it.

Emma answers from the articles you published and cites which one she used, so anyone can check the source. If nothing covers the question, she says so instead of guessing.

Yes. Role-based permissions apply per article and per folder, and the AI agents respect the same rules as your team.

All of the above, in one place. Articles work like a wiki or an SOP library, files attach like a document manager, and Emma AI answers questions from all of it with the source cited.

For most teams, yes, with the difference that it sits inside the system holding your customers, projects and invoices instead of a separate tool. Migrating existing content over is straightforward. See migration services.

Yes. Templates for ISO 9001, 14001, 27001 and 45001 are included, along with non-conformities, internal audits and corrective and preventive actions.

Articles are written in the editor, and PDFs, images and files attach to any article. Emma reads the article content and the attachments you tag for her.

Turn your documentation into answers.

 Create your workspace, upload your first article, and see Emma AI answer from it. No credit card, no commitment. 

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