Manuals
Binhex Cloud manuals
Step-by-step guides for every way you use the platform, from requesting your first trial to managing your clients' databases as a partner.
Last updated: September 2026
Choose your manual
Each manual covers one way of using the platform. Start with the one that matches your account.
01
Website visitors
For anyone exploring Binhex Cloud before signing up.
Request a free trial database.
Choose your hostname and apps.
Buy a plan from the online store.
Understand sign-up error messages.
02
Customers
For customers running trial or subscribed Odoo databases.
Start, stop, clone and back up your database.
Add repositories and connect your own domain.
Manage AI agents and credits.
Billing, upgrades and support access.
03
Partners / Resellers
For partners who resell Binhex Cloud and manage their clients' databases.
Use your partner dashboard.
Create databases for your clients.
Request access to client databases.
Track AI token usage.
Popular topics
Jump straight to the answer for the most common questions.
Request a free trialSign-up error messagesDownload a backupConnect your own domainUnpaid invoiceOut of AI creditsGrant or revoke support accessWhy can't I see a button?Database stuck in ConfiguringCreate a client databaseAccess a client database
How to read these manuals
Every manual follows the same structure, so you always know where to look.
Step by step
Each task is explained as numbered steps, with button and menu names exactly as they appear on screen.
Requires
What must be in place for an action to be available: a plan feature, a database status or a permission.
If something fails
The exact message you might see, what it means and what to do next.
Warnings
Highlighted boxes flag actions that can't be undone or that affect your users. Some also require typing I ACCEPT plus a code sent to your email.
Can't find what you're looking for?
Our support team can help with anything these manuals don't cover. Include your database hostname and the exact message you saw to get a faster answer.