Solid tile
Solid Tile is a company based in Miami, specializing in the import and distribution of ceramics and porcelain, with a complex operation that combines international purchasing, container management, inventory by multiple units of measure and a high volume of commercial transactions.
As the company grew, its administrative and operational processes began to show limitations. The lack of integration between key areas hampered operational traceability and increased the risk of errors, especially in a logistics chain as specific as that of the ceramics sector.
Challenges
Before working with Binhex, Solid Tile faced several critical challenges:
- Disconnection between key areas: purchasing, logistics, inventory, sales and accounting operated in a poorly integrated manner.
- Manual processes that slowed down the operation and increased the likelihood of errors.
- Limited traceability from purchase order to final sale.
- Difficulties in container control, especially when the receipt of goods was partial.
- Inconsistencies in units of measurement, when working simultaneously with boxes, pallets, and square feet.
- Lack of real visibility of inventory and costs, which affects decision-making.
- Mismatch between logistics operations and accounting impact.
How Binhex helped
At Binhex we work together with Solid Tile to organize and optimize their comprehensive operation, with special attention to warehousing, logistics and imports, aligning the physical operation with commercial and financial management.
The impact occurred in five key areas:
1. Warehouse and Logistics Operations
We have improved inventory control, the receiving and shipping of goods, and daily logistics management. The team operates with greater precision and traceability, thanks to the support of mobile devices (PDAs) that reflect the actual warehouse status in real time.
2. Financial Integration
We integrate invoicing directly into the system, streamlining financial processes and reducing manual tasks, errors, and reconciliation times.
3. Validation and authorization of processes
We implement validation and authorization workflows that provide operational control and order, ensuring that each critical step follows clear rules before proceeding.
4. Import Management and Unloading Costs
We developed and optimized the entire container import process, incorporating the calculation of unloading costs to provide real visibility into the costs associated with each operation.
5. Logistics Optimization
We have integrated Solid Tile with Easypost, a logistics optimization solution that improves shipment management and brings greater efficiency to distribution.
Results and value generated
Thanks to this implementation, Solid Tile achieved:
- Reduce operational errors resulting from manual processes.
- Improve the complete traceability of your logistics and commercial operation.
- Having more reliable and centralized information for decision-making.
- Align daily operations with accounting and financial impact.
Learning and long-term value
This project helped the client understand that, in complex operations, technology must adapt to the business, not the other way around. Working on a solid foundation and standardizing processes reduces operational errors and significantly improves end-to-end traceability.
Furthermore, he emphasized the importance of having a technology partner that supports the business over time, adjusting and evolving the system as the operation grows and becomes more demanding.
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Does your company have complex operations that don't fit standard systems?
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Success story: Solid tiles