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How Solid Tile Gained Full Traceability in Its Tile Distribution Operation with Binhex Cloud

From disconnected processes to a traceable operation: how a Miami importer and distributor of ceramic and porcelain tile connected container imports, warehouse, invoicing and shipping on a single platform.
Wholesale
Logistics
Binhex Cloud
USA

Company: Solid Tile

Country: United States (Miami)

Apps installed: Warehouse and Logistics (PDA), Invoicing and Accounting, Approval Workflows, Import and Landed Costs, Easypost Integration

Employees: 15–45

01 About Solid Tile​

Solid Tile is a Miami-based company specialized in the import and distribution of ceramic and porcelain tile. Its operation is complex: it combines international purchases, container management, inventory in multiple units of measure and a high volume of commercial transactions.

As the company grew, its administrative and operational processes began to show limits. The lack of integration between key areas made operational traceability harder and increased the risk of errors, especially in a logistics chain as specific as the ceramic sector’s.

02 The Challenge: Running Tile Distribution Without Connected Systems

Before working with Binhex, Solid Tile faced several critical challenges:

Key areas that did not talk to each other

Purchasing, logistics, inventory, sales and accounting worked in a loosely integrated way.

Manual processes and limited traceability

Manual work slowed the operation and increased the chance of errors, with limited traceability from the purchase order to the final sale.

Container import management with partial receipts

Controlling containers was difficult, especially when goods were received in parts.

Inconsistent multiple units of measure

The company worked with boxes, pallets and square feet at the same time, which created inconsistencies.

No real visibility of inventory and costs

Without it, decisions were harder, and logistics operations did not match their accounting impact.

03 The Solution: A Tile Distribution ERP Built Around Imports and the Warehouse

At Binhex we worked with Solid Tile to organize and optimize its end-to-end operation, with special attention to warehousing, logistics and imports, aligning the physical operation with commercial and financial management.

💡 Do you import and distribute products? See our wholesale solution or talk to our team in Miami.

The impact came in five key areas:

1. Warehouse and Logistics Operations with PDA Control

We improved inventory control, goods receiving and shipping, and daily logistics management. The team operates with greater precision and traceability, supported by mobile devices (PDAs) that reflect the real state of the warehouse in real time.

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2. Financial Integration: Invoicing and Accounting in One Flow

We integrated invoicing directly into the system, speeding up financial processes and reducing manual tasks, errors and reconciliation times.


3. Validation and Authorization Workflows

We implemented validation and authorization workflows that bring operational control and order, making sure every critical step follows clear rules before moving on.

4. Container Import Management and Landed Costs

We developed and optimized the whole container import process, including the calculation of unloading costs (landed costs), to give real visibility into the costs of each operation.


5. Shipping Optimization with Easypost Integration

We integrated Solid Tile with Easypost, a logistics optimization solution that improves shipment management and brings more efficiency to distribution.

04 Key Results: Before and After Binhex Cloud


Before

After

Connection between areas

Purchasing, logistics, inventory, sales and accounting loosely integrated

Operation aligned with commercial and financial management

Manual processes

Slow, with a higher chance of errors

Fewer operational errors

Traceability

Limited from purchase order to final sale

Full traceability of the logistics and commercial operation

Container imports

Hard to control, especially with partial receipts

Complete import process, with landed costs calculated

Inventory and costs

Little real visibility

More reliable, centralized information for decisions

Logistics and accounting

Out of sync

Daily operations aligned with their financial impact

05 What Solid Tile Learned: Technology That Adapts to the Business

This project helped the client understand that in complex operations, technology has to adapt to the business, and not the other way around. Working on a solid base and standardizing processes reduces operational errors and significantly improves traceability from start to finish.

It also highlighted the importance of having a technology partner who supports the business over time, adjusting and evolving the system as the operation grows and becomes more demanding.

06 Does Your Import and Distribution Business Need Full Traceability?

If your operation has complex imports, inventory in several units of measure or logistics that do not match your accounting, the cost shows up in errors, wasted time and decisions made without reliable data.

Binhex Cloud adapts your ERP to the reality of your operation, keeping control, traceability and a long-term view.

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