Company: Incapol S.A.
Country: Spain (Las Palmas de Gran Canaria)
Type of project: ERP Implementation
Modules: Production
01 About Incapol
Founded in 1965 in Telde, Gran Canaria, Incapol is the benchmark mattress and sleep system manufacturer in the Canary Islands — and one of the most respected industrial companies in the archipelago. With over 60 years of experience, they combine artisan craftsmanship with cutting-edge production technology to manufacture high-quality mattresses, bases, pillows, and sleep accessories for both the consumer and professional markets.
Their client portfolio tells the story of a company that has consistently earned its place at the highest level of the sector: exclusive mattress lines developed for El Corte Inglés across the Canary Islands, a dedicated catalogue for the hotel sector supplying 4 and 5-star properties, a network of distributors across the islands, and their own retail presence through Incapol City, their new Las Palmas showroom. All of this manufactured in a single production facility in Jinámar, Gran Canaria — 100% Canarian, from factory floor to final delivery.
With this level of complexity across production lines, customer segments, and distribution channels, the need for a system that could bring full visibility and control to the production floor was not optional. It was essential.
02 The Challenge: Managing Complex Manufacturing Without Production Visibility
Running a multi-line manufacturing operation that serves consumers, hotels, and major retail chains simultaneously creates a specific kind of operational pressure. For Incapol, the challenges were structural:
No centralized production planning system
With multiple product lines running in parallel — from high-density foam mattresses to pocket spring models, viscoelastic ranges, and latex products — managing production schedules, material requirements, and manufacturing priorities without a dedicated system meant relying on manual processes that could not scale with the business.
Limited visibility over production status and capacity
Without real-time production data, understanding the status of each manufacturing order, available capacity, and delivery timelines required significant manual effort — creating bottlenecks between the production floor and the commercial team, and making it difficult to commit to delivery dates with confidence.
Difficulty planning for multiple client segments simultaneously
Supplying El Corte Inglés, hotel chains, and the consumer market at the same time means managing very different demand patterns, lead times, and product specifications. Coordinating all of this without an integrated production module was a constant operational challenge.
03 The Solution: A Production Module Built for Industrial-Scale Manufacturing
Binhex Cloud implemented a dedicated production ERP module for Incapol — giving their operations team the planning tools, real-time visibility, and process control needed to manage a complex, multi-line manufacturing environment at scale.
💡 Does your manufacturing business face the same production planning challenges? Talk to our team or discover what Binhex Cloud can implement for you.
The work was structured in three areas:
1. Centralized Production Planning
Manufacturing orders, production schedules, and material requirements are now managed in a single, centralized system. The production team can plan across all product lines — foam, spring, viscoelastic, latex — with full visibility over what is scheduled, what is in progress, and what is ready for dispatch. Planning for El Corte Inglés exclusives, hotel orders, and consumer demand now happens in the same environment, without manual coordination between teams.
2. Real-Time Production Visibility
Every stage of the manufacturing process is now tracked in real time. From raw material inputs to finished product outputs, the operations team has an accurate, up-to-date picture of production status at all times — enabling faster decisions, better capacity management, and more reliable delivery commitments to key clients.
3. Process Control and Quality Traceability
With a structured production module, each manufacturing order follows a defined process flow — reducing variability, minimizing errors, and supporting the quality standards that have made Incapol the supplier of choice for El Corte Inglés and the hotel sector for decades.
04 Key Results: Before and After Binhex Cloud
| Before | After | |
|---|---|---|
|
Production planning
|
Manual, fragmented across lines | Centralized planning for all product lines in one system |
|
Manufacturing visibility
|
Limited, reactive management | Real-time status tracking across all production orders |
|
Capacity management
|
Difficult to assess without manual checks | Instant visibility over available capacity and workload |
|
Multi-segment coordination
|
Manual alignment between retail, hotel and consumer orders | Unified production environment handling all segments |
|
Delivery reliability
|
Estimates based on incomplete data | Confident commitments backed by real-time production data |
Scalability | Growth adding planning complexity | Structured system ready to support continued expansion |
05 Is Your Manufacturing Operation Ready for Real Production Control?
If your production team is managing schedules, capacity, and manufacturing orders without a dedicated system, the cost goes beyond inefficiency. It shows up in missed delivery windows, quality inconsistencies, and the inability to scale without adding manual overhead.
Binhex Cloud implements production ERP solutions for manufacturers — giving you centralized planning, real-time visibility, and process control across every product line and customer segment.
No commitment. No generic pitch. A focused conversation about your specific production challenges.
👉 Discover what Binhex Cloud can implement for you
👉 Check our plans and pricing
👉 See how Emma, our AI copilot, can automate your daily operations →
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How Incapol Gained Full Production Control After 60 Years of Manufacturing with Binhex Cloud