Company: Factorii Retail Contract S.L.
Country: Spain (Tenerife & Gran Canaria)
Type of project: Full ERP Implementation
Apps installed: Inventory, Delivery Notes, Invoicing, Manufacturing, CRM, Sales, Purchases
Employees: 20
01 About Factorii
Founded in 2006 and headquartered in Santa Cruz de Tenerife, Factorii is the benchmark commercial furniture manufacturer in the Canary Islands. With over 100 projects delivered across the archipelago and operations in more than 5 countries, their team of 28 professionals covers the entire project lifecycle — from consulting and design to manufacturing, architecture, logistics, installation, and maintenance.
Their clients include some of the most recognized names in Canarian hospitality and retail, including Iberostar. Their facilities span over 2,400 m² in Tenerife and 700 m² in Gran Canaria, supported by a technical office in Las Palmas de Gran Canaria — all in service of a single mission: deliver quality, design, and functionality in every commercial space they touch.
As Factorii grew and its project complexity increased, managing inventory, documentation, sales opportunities, and production workflows across multiple sites and client types became increasingly difficult without a unified operational platform.
02 The Challenge: Managing Complex Manufacturing Without a Connected System
Running a custom furniture manufacturing business that serves hotels, retail chains, pharmacies, and exhibition clients simultaneously creates a very specific kind of operational pressure. For Factorii, the challenges were both administrative and operational:
Manual documentation across a diverse client portfolio
Factorii handles a wide range of documentation for every project — quotes, invoices, inventories, delivery notes, purchase orders. The process of completing each invoice manually was particularly demanding, given the constant variation in products and custom designs requested by clients. Every project was different, and the documentation had to reflect that — without a system to manage it efficiently.
No centralized visibility over inventory and warehouse
With multiple product lines, custom components, and materials flowing across two islands, maintaining accurate inventory records — including warehouse operations, internal transfers, purchase orders, and inventory adjustments — required manual effort that was difficult to scale as the business grew.
Sales and CRM not connected to the rest of the operation
Tracking client opportunities, managing follow-ups, and understanding the status of each sales process required navigating disconnected tools. Without a CRM integrated with inventory and invoicing, the commercial team lacked the real-time visibility needed to manage a growing and diverse client portfolio efficiently.
03 The Solution: One Integrated Platform for Design, Manufacturing and Commerce
Binhex Cloud implemented a complete ERP for Factorii — connecting every operational area into a single platform aligned with the complexity and custom nature of their manufacturing and project delivery model.
💡 Does your manufacturing business face the same challenges? Talk to our team or discover what Binhex Cloud can implement for you.
The implementation was structured in three areas:
3. CRM and Sales Management
Every client now has a complete, structured record in the CRM — tracking each stage of the commercial process, from first contact through quote approval to project delivery. The sales team has full visibility over the status and progress of every opportunity at all times, enabling faster decisions and more reliable follow-up across a growing client portfolio that spans hotels, retail, pharmacies, and exhibitions
1. Inventory and Warehouse Management
A complete warehouse management module was implemented covering product inventory, merchandise status verification, and full traceability of material movements — including warehouse operations, internal consumption and transfers, purchase orders, inventory adjustments, and quick access to product information. The team now has accurate, real-time visibility over all materials across both islands.
2. Automated Invoicing and Document Management
Invoicing is now generated automatically from confirmed projects and orders — eliminating the manual completion of every document and the errors that came with it. Quotes, delivery notes, and invoices flow through the system in a structured, traceable way, regardless of how customized the product or design specifications are.
04 Key Results: Before and After Binhex Cloud
| Before | After | |
|---|---|---|
|
Document management
|
Manual invoicing — time-consuming and error-prone | Automated from confirmed orders — fast, accurate, traceable |
|
Inventory visibility
|
Manual tracking across two islands | Real-time stock control with full movement traceability |
|
CRM and sales
|
Disconnected tools, limited visibility | Centralized — every client and opportunity tracked in one system |
|
Warehouse operations
|
Manual process, no structured flow | Fully managed — transfers, adjustments, purchase orders integrated |
|
Sales performance
|
Difficult to track opportunity progress | Full pipeline visibility — status and progress visible at all times |
Scalability | Growth adding administrative complexity | Connected platform ready to support continued expansion |
05 Does Your Manufacturing Business Need a Connected Operation?
If your team is managing quotes, production, inventory, and client relationships from disconnected tools — the cost shows up in delayed invoices, lost opportunities, and the manual effort required to keep everything in sync.
Binhex Cloud implements complete ERP solutions for manufacturers and project-based businesses — giving you integrated control over inventory, production, sales, CRM, and invoicing, all in one platform.
No commitment. No generic pitch. A focused conversation about your specific operational challenges.
👉 Discover what Binhex Cloud can implement for you
👉 Check our plans and pricing
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How Factorii Centralized Manufacturing and Sales Operations with Binhex Cloud