Company: Dimara Canarias
Country: Spain (Las Palmas, Gran Canaria)
Type of project: Full ERP Implementation
Modules: Purchases, Sales, Warehouse, Invoicing, CRM, Work Orders
01 About Dimara Canarias
Dimara Canarias is a technology solutions company based in Telde, Las Palmas, specializing in point-of-sale systems, hospitality and retail management software, cash management solutions, and ancillary hardware for businesses across Gran Canaria. With over 1,000 businesses served and a strong track record in both the hospitality and retail sectors, Dimara Canarias has built its reputation on helping other companies operate more efficiently.
But as their own operation grew — managing sales, purchasing, warehouse logistics, work orders, and client relationships across an expanding customer base — the tools holding everything together were no longer enough.
02 The Tipping Point: When Disconnected Processes Start Costing You
Growth is positive. But without the right infrastructure behind it, growth creates friction. Dimara Canarias faced a set of operational challenges that will be familiar to any distribution company that has scaled without updating its systems:
Processes that didn't talk to each other
Purchasing, sales, warehouse, and invoicing were managed in silos. Every handover between departments required manual intervention — creating delays, duplicating effort, and increasing the risk of errors at every step.
Work orders and CRM managed manually
Field service coordination and customer relationship management were handled outside any integrated system, making it difficult to track job status, follow up on opportunities, or get a clear picture of operational performance at any given moment.
Inventory and pricing out of sync
Without real-time inventory updates connected to sales and purchasing, keeping stock levels accurate and prices consistent across the operation was a constant challenge — one that affected both customer service and margin control.
Billing errors and delays
Invoices generated manually from orders meant reconciliation took time, errors crept in, and the billing cycle was longer than it needed to be — with a direct impact on cash flow.
03 The Solution: One System That Connects Everything
The transformation began when Dimara Canarias decided to implement a complete, fully integrated ERP with Binhex Cloud — connecting every department into a single operational platform.
💡 Is your distribution business running on disconnected tools? Talk to our team or discover what Binhex Cloud can implement for you.
The work was structured in four areas:
1. A System That Connects All Departments
Purchases, sales, warehouse, invoicing, and CRM are now fully integrated in a single platform. Every transaction flows automatically through the system — no manual handovers, no data duplication, no information gaps between departments. Real-time inventory and pricing updates are available across the entire operation the moment they happen.
2. Automated Work Order Management
Work orders are now created, assigned, tracked, and closed within the same system — connected directly to the client record in CRM and to the relevant sales and invoicing flows. The team has full visibility of operational status at all times, and field service coordination no longer depends on manual updates or external tools.
3. Billing That Generates Itself
Invoices are now automatically generated from confirmed orders. Payment tracking and invoice management are fully connected, administrative errors have been eliminated, and the full billing cycle has been significantly shortened — freeing the finance team from reconciliation work and improving cash flow visibility.
4. Real-Time Inventory Control
Stock levels update instantly with every transaction. Automated replenishment alerts prevent stockouts before they happen, excess inventory is reduced through better visibility, and the warehouse team has a clear, accurate picture of operations at all times — without running a single manual report.
04 Key Results: Before and After Binhex Cloud
| Before | After | |
|---|---|---|
|
Process integration
|
Siloed departments, manual handovers | Fully connected — purchases, sales, warehouse, invoicing and CRM in one system |
|
Work order management
|
Manual, no system visibility | Automated — tracked and connected to CRM and invoicing |
|
Inventory accuracy
|
Out of sync, manually updated | Real-time updates across all operations |
|
Billing
|
Manual, error-prone, slow cycle | Automated from order confirmation — faster, accurate, zero reconciliation |
|
Team productivity
|
High administrative overhead | Focused on value-adding work, not manual data entry |
Scalability | Growth creating more manual work | Connected system ready to scale without adding operational friction |
05 Does Your Organization Face the Same Challenges?
If your team is spending time on manual handovers, chasing invoices, or updating spreadsheets that should be updating themselves — the problem is not your people. It is the lack of a connected system.
Binhex Cloud implements complete ERP solutions for distribution companies, giving you full control over purchasing, sales, warehouse, invoicing, CRM, and field service — all in one platform.
See how a fully integrated ERP could transform your operation. No commitment. No generic pitch. A focused conversation about your specific challenges.
👉 Discover what Binhex Cloud can build for you
👉 Check our plans and pricing
👉 See how Emma, our AI copilot, can automate your daily operations →
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How Dimara Canarias Automated Its Entire Operation with a Fully Integrated ERP