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Live Chat

Application for live chat

Talk to your website visitors in real time, answer questions, and turn conversations into leads — connected to CRM, helpdesk, and sales in one system.

Part of the Web and Commerce applications in Binhex Cloud.


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A computer where we can see how the live chat feature works with another person

Live chat features you are looking for

Designed for teams that want to engage visitors instantly and route every conversation to the right person.

A computer where we can see how a person's response is received via chat

Real-time visitor engagement

Answer questions and assist visitors the moment they need help.

Route conversations to the right agent based on the page or topic.


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Chatbot for 24/7 support

Automate common questions, qualify visitors, and create helpdesk tickets — even when your team is offline.

About George

An automated chatbot response available 24 hours a day

Try the live chat app for free

10 days free. No commitment. We help you set it up.

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Everything included in live chat

 Canned responses and shortcuts

 Multi-channel management

 Helpdesk ticket creation from chat

 Proactive chat invitations

 Visitor tracking and activity log

 Customer satisfaction ratings

 Cross-app notifications

 Third-party website integration

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More web and commerce apps in Binhex Cloud

Live chat works alongside your website, store, and learning platform — all from the same ERP.

Website builder app logo

Website Builder

Pages, forms, and content connected to your ERP data.

Ecommerce app logo

eCommerce

Catalog, checkout, and orders integrated with inventory and finance.

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eLearning

Courses and training for customers or internal teams.

Live chat built on an open source ERP, backed by experts

Binhex has implemented customer communication tools for 15+ years. We help you connect with your audience at the right moment.

" It provides all the features we need without the added cost of licensing fees, making it an excellent choice for our company "


Michale Cox
 President Blue Ocean Press