Email Server and Domain Configuration Guide

Overview

This guide explains how to integrate your company’s email infrastructure with Binhex Cloud for professional business communication. You’ll learn how to:

• Send email using your own mail server (SMTP)
• Receive email from your provider (IMAP/POP)
• Authenticate your domain for maximum deliverability (SPF, DKIM, DMARC)

Binhex Cloud offers a built-in communication engine that can connect to your existing mail services, ensuring all your business processes stay aligned with your company’s email domain and branding.

1. Sending Emails (Outgoing Mail Server Configuration)

Supported Protocol: SMTP

Binhex Cloud lets you use your existing mail provider to send emails.

Steps to set up SMTP:

1. Go to Settings → Outgoing Email Servers.
2. Click Create.
3. Enter your provider’s SMTP details:
   • SMTP Server: e.g., smtp.yourprovider.com
   • Port: 587 (TLS) or 465 (SSL)
   • Encryption: TLS or SSL
   • Username: Your email address
   • Password: App-specific or account password
4. Test Connection to verify settings.

✅ Once configured, all invoices, notifications, and messages are sent via your company’s mail server.

2. Receiving Emails (Incoming Mail Server Configuration)

Supported Protocols: IMAP or POP

Binhex Cloud can fetch emails automatically to manage communications centrally.

Steps to set up IMAP/POP:

1. Go to Settings → Incoming Email Servers.
2. Click Create.
3. Enter your provider’s details:
   • Server Type: IMAP (recommended) or POP
   • Server Address: e.g., imap.yourprovider.com
   • Port: 993 (IMAP) or 995 (POP)
   • SSL/TLS: Enabled
   • Username: Email address
   • Password: Email password
4. Assign this server to the relevant Binhex Cloud app (e.g., Helpdesk, CRM).

✅ Incoming emails can automatically generate tickets, leads, or tasks.

3. Common Provider Settings

4. Domain Authentication (SPF, DKIM, DMARC)

Improving deliverability means ensuring your emails are trusted by recipients. Email providers use SPF, DKIM, and DMARC records in your domain’s DNS to verify that emails sent from Binhex Cloud are legitimate.

4.1 SPF (Sender Policy Framework)

✅ Purpose: Tells other mail servers which IPs or services are authorized to send email for your domain.

Example SPF Record: ini Copy Edit

v=spf1 include:yourprovider.com ~all

Steps:

• Log in to your DNS provider.
• Add or edit your SPF TXT record. .
• Include your email service provider’s SPF mechanism. 

Binhex Cloud’s SMTP integration will use your server, so you typically just need to ensure your existing SPF record covers your mail provider.

4.2 DKIM (DomainKeys Identified Mail)

✅ Purpose: Cryptographically signs your emails to prove they haven’t been altered.

Steps:

• Your email provider (e.g., Google, Microsoft, Zoho) generates a DKIM key.
• Add the DKIM public key as a DNS TXT record on your domain.
• Enable DKIM in your email provider’s admin settings.

Binhex Cloud signs mail if your SMTP provider is configured with DKIM.

4.3 DMARC (Domain-based Message Authentication, Reporting & Conformance)

✅ Purpose: Tells receiving servers how to handle emails that fail SPF or DKIM checks.

Example DMARC Record: ini Copy Edit

iniCopyEditv=DMARC1; p=quarantine; rua=mailto:tu@dominio.com

Steps:

• En tu DNS, crea un registro TXT para _dmarc.tudominio.com.
• Define la política (ninguna, cuarentena o rechazo).

Recomendación:
Comienza con p=none para monitorizar y luego avanza a quarantine o reject una vez comprobado.

5. Buenas Prácticas para la Entregabilidad

• Usa siempre el dominio corporativo, no cuentas gratuitas personales.
• Mantén actualizados los registros SPF, DKIM y DMARC.
• Evita asuntos y contenidos con aspecto spam.
• Mantén limpia tu lista de correos, evitando envíos a direcciones inválidas.

6. Configuraciones Avanzadas y Soporte

El equipo de soporte de Binhex Cloud puede ayudarte con:

• Configuraciones de enrutamiento avanzadas
• Alias y cuentas catch-all
• Asistencia en SPF/DKIM/DMARC
• Validación de registros MX
• Opciones para envíos masivos

Contáctanos para asegurarte de que tu correo está configurado correctamente y optimizado.

7. ¿Necesitas ayuda?

Estamos para ayudarte a conectar Binhex Cloud con tu infraestructura de correo de forma sencilla y segura.

📨 Email: soporte@binhex.cloud
🌐 Web: binhex.cloud

Apéndice: Ejemplo de Registros DNS