Odoo Portal

Access for your customers with the Odoo Portal
11 May 2020 by
Odoo Portal
Binhex Systems Solutions S.L., Jorge Rubén Elena Poblet

Communication with your customers

Manage documents such as quotes, sales orders, invoices, and your contracts.


Documents

Related to billing

Quotes

If you want to accept the quote, just click "Accept and Pay" and the quote will be confirmed. If you don't want to accept it, or if you have questions, click "Request Changes/Reject."

Sales Orders

All purchases made by the customer will be recorded here.

Invoices

All invoices for sales orders can also be viewed by your customers. The label next to the amount due will indicate if the invoice has been paid.

Documents

Related to management

Projects

If you have projects and want your clients to participate in their tracking, they can view progress and participate with comments.

Contracts

Your clients will be able to view the active contracts in this section, including all details regarding their contracted plan.

Tickets

Here your clients can find all the tickets you have opened, the conversation between your clients and your agents, the ticket status, and the ID (# Ref).